Frequently Asked Questions

Please bring the following to your first appointment:

• Valid ID (driver's license, passport, or proof of age card)
• Health Fund Card (if you have private health insurance)
• List of Current Medications including any supplements
• Previous Dental Records (if available)
• Medicare Card (for eligible treatments)

Arriving 10-15 minutes early will help us complete any necessary paperwork.

Our practice is open:

Monday – Friday: 9:00 AM - 4:30 PM
Saturday & Sunday: Closed

Please contact our team to book an appointment on one of our open days.

Yes! We offer free on-site parking for all patients. Our parking lot is conveniently located directly behind the practice with easy access from the main road.

We also have dedicated disabled parking spaces near the entrance for patients with mobility requirements.

A standard dental check-up and clean typically takes between 30-45 minutes. During this time, our dentist will:

• Examine your teeth, gums, and mouth
• Take digital X-rays if required
• Clean and polish your teeth
• Discuss any treatment recommendations

Your first visit may take slightly longer as we get to know your dental history.

If you're experiencing a dental emergency, please call us immediately on our emergency line. We reserve same-day appointments for urgent cases.

Common dental emergencies include:
• Severe toothache or pain
• Broken or chipped tooth
• Knocked-out tooth
• Swelling or abscess
• Lost filling or crown

For a knocked-out tooth, try to place it back in the socket or keep it in milk until you reach us.

Absolutely! We love seeing children at My Dental Home. We recommend bringing your child in for their first dental visit by their first birthday, or when their first tooth appears - whichever comes first.

We make dental visits fun and stress-free for little ones, and our team is experienced in treating children of all ages. We also offer the Child Dental Benefits Schedule (CDBS) for eligible children.

Your first visit at My Dental Home is all about getting to know you and your dental health needs. Here's what to expect:

1. Welcome & Paperwork - Fill out a brief medical and dental history form

2. Comprehensive Examination - Our dentist will examine your teeth, gums, and oral tissues

3. Digital X-Rays - If required, we'll take low-radiation digital X-rays

4. Treatment Plan - We'll discuss any findings and create a personalized treatment plan

5. Clean - If time permits, we'll give your teeth a professional clean